Changing profile photo (avatar)....help! :(

Started by Craig Abrahamson · 5 · 5 years ago
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    Craig Abrahamson said 5 years, 7 months ago:

    I decided to swap out my avatar (the pic in the circle)...for some [unknown] reason, now I find I can't do it. The error message states "failed to upload - must use JPEG image" - which I did. I've attempted this seemingly easy operation several times with no success. Any advice on what - if anything - I'm doing wrong (or not doing)...?

    EDIT: OK, I've managed to "drop a [usable] file" and place it in the appropriate location to change my profile photo (avatar), but cannot seem to 'fill in the blank spot', as it were - and move the desired pic.

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    Editor said 5 years, 7 months ago:

    Can you private message me the picture, I'll give it a try and see what's wrong.

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    Craig Abrahamson said 5 years, 7 months ago:

    Email sent...thanks.

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    Editor said 5 years, 7 months ago:

    I was able to try this now on my end and managed to change you avatar w/o further trouble.
    Not sure what was broken when you tried it, but it would seem there was a glitch outside of our servers.

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    Craig Abrahamson said 5 years, 7 months ago:

    Thanks, Martin...'ppreciate your assistance.